Buzzshot has long collected the public reviews left for your Escape Room and displayed them within the Buzzshot interface. This makes it easy to see the reviews you're getting all in one place. But we now support the ability to send you a digest email every day (or every week or every month if you prefer) showing all your new reviews. We think this is the easiest way to keep a handle on all the new reviews you get and make sure you'll be able to congraulation yourself and your staff for goo reviews and to swiftly respond to any reviews that need you to.

To switch ont he daily digests please go to https://buzzshot.co/admin/settings/reviewsfeedback/ and select the frequency wth which you'd like to receive your emails.

Want to show a slideshow of player photos on your website or on your lobby TV? You can now create an automatic slideshow widget using Buzzshot. This works in a similar way to the existing leaderboard widget. Create you slideshow at https://buzzshot.co/admin/settings/widgets/

We have a blog post published talking about contact tracing for when Escape Rooms re-open in England. You can read it here.

We have also added a new export feature to help with requests for contact tracing information from governments.

To help increase safety Buzzshot now offers an alternative to the shared tablet for when you need to have players register/check-in/sign your waiver at your location. A QR Code can be used to allow players to register on their own devices.

Read more about how to set it up here.

Most players have a great time at Escape Rooms and so most reviews of Escape Rooms are 5 star. That's why it's so useful and effective to remind people to leave a review!

But it's unavoidable that sometimes you'll get a player who just didn't have a good time. If they want to leave a bad review there's not much you can do to stop them. But you can give them another option for to let you know they didn't have a 100% experience.

Introducing Private Feedback

You can now setup Buzzshot to give your players an option to leave Private Feedback. This feedback goes directly to you and not to the review sites. They will always be given the option to leave a public review (if you do ask for those), but we find that many will be happy to let you know directly first and give you a chance to respond.

To try out this feature to go the Reviews & Feedback settings page. Please do test with your emails and SMS, if we have previously set you up with customised templates for these we may need to adjust those templates to use the new feature, get in touch at support@buzzshot.co and we'll be happy to help!

UPDATE: This is available now! It's still marked as Beta because the setup process is a little more involved than we'd like but we're happy to help with that. Click here for details on setting it up.

It's been coming for a while but we're almost there! If you'd like to try out the integration with the Resova booking software let us know by contact support@buzzshot.co today.

What can you do with Resova integration? I'm glad you asked! The Resova integration allows you to automatically email your new bookings asking them to pre-register (and pre-sign your waiver) online before they arrive. This can be a great help with reducing time when players arrive.

Add an extra revenue stream to your Escape Room by selling framed prints of team photos or maybe event photo keyrings. Or just print out photos to add to your wall of fame. Whatever your reason for printing photos Buzzshot can now help!

You can read here about how Pier Pressure in Brighton using photo printing to increase their revenue, and give their customers a fun new way to remember their experience.

To try it out for yourself just go to the new Printing section in the Buzzshot admin and (once you've setup a Print Template) you'll be able to print with a single click, or even bulk print a bunch of photos at once.

Read more about using the new Printing feature in our support system article here.

Due to popular demand we have added an Instagram share button to the SMS landing page. This is the page sent out to players via SMS after each game. The button makes it easier for your players to share their photo on Instagram.

Unfortunately the button can not directly launch the Instagram app, so instead we download the photo to the user's device then give them instructions to open the Instagram app and share it from there.

We have also added a "Download" button to allow player's to just save the photo to their device. While this was possible before by holding your finger down on the photo many player's did not know how to do this, the explicit Download button makes it easy for anyone to download their photo.

A popular feature of Buzzshot is the ability to use custom overlays and frames for your photos. Up until now it's been up to you to create your overlays (although we're always happy to help). To make things easier we've started creating photo overlay presets which are free to use for any Buzzshot customer!

Available today we have "Biohazard", "Poleroid", "Sci-Fi", "Slasher" and "Wanted Poster" presets, but more are coming. Let us know what we should make next!

To try out a preset with one of your rooms to Settings -> Change Rooms and click the dropdown under "Photo Overlay:" and select "Create New", you can then select from the available presets.

If you do decide that you'd like to you read about creating custom photo overlays here.

Would you like to display an automatically updating Leader Board on your website or even on a screen in your lobby? You can now create a Leader Board widget using Buzzshot. You can specify fonts, colors, background image and even your own custom CSS. If you're having trouble getting the leaderboard to look as you'd like it to then get in touch and we'll be happy to help!

Create a new Leader Board by going to Settings -> Website/TV Widgets.

More widgets, such as galleries and slideshows, are coming. Let us know what you'd like to see!