The exports page has had a long-overdue update.
Let us know if there's anything else you'd like to see!
In our to improve deliverability we are now going a little bit slower when sending broadcast emails to lots of recipients. If you're sending to less than 20,000 people at a time this won't effect you. If you're sending more than that then for domains new to Buzzshot (or which haven't sent a lot over the past 6 months) will send at a rate of 20,000/hour for the first day as a warm up period. After the warm up period we'll send in batches of 50,000 at a time with a gap of 30 minutes between each send.
This gives the email servers (such as Gmail and Outlook) time to recognise your incoming emails as not spam and should reduce the rate of emails ending up in spam folders. Please allow extra time for delivery when sending large broadcasts in the future.
If you think this might cause an issue for you then please do get in touch and we'll see what we can do to mitigate that. Please also get in touch if you have any questions.
A lot of you use our "Touchless Registration" (soon to be renamed to "QR-Code Sign-in") feature to have people sign in using their own phones. However the QR-Codes we've generated have always been... a bit plain. And that's a shame because you probably have them printed out and displayed in your lobby. So we've given them a bit of a makeover!
You can now choose a color, a style of QR Code, andyou can choose to put your room in the middle.
Your existing QR codes will continue to work just fine. But if you'd like to make them a bit prettier then head to Touchless Registration in the settings and have a play!
PS: That big announcement I teased in the last update is still coming very soon, I can't wait to show you what I've been working on! If you want an advanced preview email now and I'll let you in on the secret early - Tom
You can now upload multiple photos at once when uploading photos from the admin dashboard (eg from your computer). Previously you had to upload them one at a time and I realise that was quite a slow process for those adding lots of photos to each group.
PS: I'm aware there have not been a lot of new feature announcements this year. That's not because there hasn't been work going on, far from it! Look out for some bigger announcements in the next few months. - Tom
Buzzshot now has an integration with the Tempus escape room booking system. If you're a Tempus user and would like to integrate with Buzzshot then please follow the instructions here.
Automations are a hugely powerful new feature of Buzzshot that allow you to set up any kind of automated message sequence for your players. Use Buzzshot Automations to:
Automations are available at NO EXTRA COST in your standard Buzzshot subscription (subject to a "fair use" policy). Get all the details in our support article on Automations here, or get in touch with us at support@buzzshot.com if you have questions, feedback or anything you'd like to discuss. We'll be happy to help you understand how you can best use Buzzshot Automations for your business!
You can now add/remove tags from a player wherever they are displayed. For example from the page for a group or from the pending groups page. This should make it much easier to tag payers which useful information for later. You could use it to track types of players ("Newby", "Enthusiast") or to flag a problem players for next time (eg "Breaks Things").
For more details please see the article on our support site.
A feature to allow you to create forms to collect email addresses from interested people and potential players. These forms can be embedded in your website or can be a URL (that we host for you) that you can send people to. Find it under "Marketing" then "Subscribe Forms" on the left hand menu.
This feature has been available for a few month's but there wasn't a post on here before.
Over the past week we've released an update to the Buzzshot app for both iOS and Android. You can upgrade by going to the App Store (iOS) or the Play Store (Android) or if you have auto-updates turned on you may already have it. This is a fairly minor update to keep compatability with future devices and our upcoming features. It does also add the long requested Pinch to Zoom feature to the camera!
Ever found yourself wanting to segment your players and access different groups? Maybe you're using the Broadcast feature and want to send it out to to everyone who has played in the last month or maybe you just want to view a list of all players who have played all of your rooms. Tags and Segments could be for you!
Tags allow you to add short text "tags" to each of your players. Maybe you want to mark corporate bookings or enthusiasts? Right now you can add tags by searching for a player and then selecting "edit" in their action menu, or you can apply tags when you import a list into Buzzshot. Would you like to be able to apply tags elsewhere? Maybe in the app when completing a group? Let us know!
Segments allow you to define a subset of players that meet certain criteria.
Once defined you can easily filter your players by the segment:
Or use it when sending broadcast emails:
This is just the start, as you can imagine tags and segments are an important base feature needed for other future features. So keep an eye out for what's coming soon! And let us know what you'd like to see or if you have any ingenious uses of these new features.
