Customize Buzzshot app colors

We've made some small updates to the settings pages today. Along with various small tweaks to make them easier to use we've added settings to change the colors used in the Buzzshot app. You can tweak your color settings here. This customisation has been available on request for a while, but now you can do it yourself. Just remember to always log out and log back in to the app after updating these settings.

Touchless registration improvements

Now usable without booking integration

The best way to use touchless registration is still in conjunction with booking integration, that way teams get automatically created ahead when they book. However, if you don't use booking software that integrates with Buzzshot, or if you'd just prefer not to use the integration, then we now have a solution. You can add "time slots" at https://buzzshot.co/admin/settings/timeslots/ and we will show games for those times whether or not they currently exist as groups in the Buzzshot system.

"Register Another Player"

As a small usability enhancement we have added a "Register Another Player" button after a player registers themselves. This is helpful if multiple players are sharing a mobile device and means they don't have to scan the QR code again.

Pending Groups Page

This feature has existed for a while so it may not be new to you. I've now switched on the "Pending Groups Page" for everyone, this page (in the admin) allows you to view all your pending groups and shows who has registered and who has signed.

Deny access to the settings pages to some users

A little while ago we added the ability to create multiple user logins with access to your Buzzshot account. This allows you to create a different login for each staff member. We have now added the ability to deny access to the settings pages for some of these user logins. This allows you to give a staff member access to the web admin pages without worrying that they'll change any settings!

Head to the Users settings page to try it out.

Got any questions or feedback? Let us know at support@buzzshot.co!

Add private feedback as an option

Most players have a great time at Escape Rooms and so most reviews of Escape Rooms are 5 star. That's why it's so useful and effective to remind people to leave a review!

But it's unavoidable that sometimes you'll get a player who just didn't have a good time. If they want to leave a bad review there's not much you can do to stop them. But you can give them another option for to let you know they didn't have a 100% experience.

Introducing Private Feedback

You can now setup Buzzshot to give your players an option to leave Private Feedback. This feedback goes directly to you and not to the review sites. They will always be given the option to leave a public review (if you do ask for those), but we find that many will be happy to let you know directly first and give you a chance to respond.

To try out this feature to go the Reviews & Feedback settings page. Please do test with your emails and SMS, if we have previously set you up with customised templates for these we may need to adjust those templates to use the new feature, get in touch at support@buzzshot.co and we'll be happy to help!

Available now: Resova Integration!

UPDATE: This is available now! It's still marked as Beta because the setup process is a little more involved than we'd like but we're happy to help with that. Click here for details on setting it up.

It's been coming for a while but we're almost there! If you'd like to try out the integration with the Resova booking software let us know by contact support@buzzshot.co today.

What can you do with Resova integration? I'm glad you asked! The Resova integration allows you to automatically email your new bookings asking them to pre-register (and pre-sign your waiver) online before they arrive. This can be a great help with reducing time when players arrive.

Print team photos directly from Buzzshot

Add an extra revenue stream to your Escape Room by selling framed prints of team photos or maybe event photo keyrings. Or just print out photos to add to your wall of fame. Whatever your reason for printing photos Buzzshot can now help!

You can read here about how Pier Pressure in Brighton using photo printing to increase their revenue, and give their customers a fun new way to remember their experience.

To try it out for yourself just go to the new Printing section in the Buzzshot admin and (once you've setup a Print Template) you'll be able to print with a single click, or even bulk print a bunch of photos at once.

Read more about using the new Printing feature in our support system article here.

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