Buzzshot sends emails on your behalf including most importantly your after game "Thanks for playing". We do everything we can to avoid these emails ending up in the player's spam folders. But now, with your help, we can do even better! If you verify your domain with Buzzshot it will make the emails we send for you appear much more trust worthy to other email servers. It just requires a couple of custom DNS entries for your domain (don't worry, it's not as scary as it sounds and we're here to help if you need it!)

Read all about it on the support system here.

Due to popular demand we have added an Instagram share button to the SMS landing page. This is the page sent out to players via SMS after each game. The button makes it easier for your players to share their photo on Instagram.

Unfortunately the button can not directly launch the Instagram app, so instead we download the photo to the user's device then give them instructions to open the Instagram app and share it from there.

We have also added a "Download" button to allow player's to just save the photo to their device. While this was possible before by holding your finger down on the photo many player's did not know how to do this, the explicit Download button makes it easy for anyone to download their photo.

A popular feature of Buzzshot is the ability to use custom overlays and frames for your photos. Up until now it's been up to you to create your overlays (although we're always happy to help). To make things easier we've started creating photo overlay presets which are free to use for any Buzzshot customer!

Available today we have "Biohazard", "Poleroid", "Sci-Fi", "Slasher" and "Wanted Poster" presets, but more are coming. Let us know what we should make next!

To try out a preset with one of your rooms to Settings -> Change Rooms and click the dropdown under "Photo Overlay:" and select "Create New", you can then select from the available presets.

If you do decide that you'd like to you read about creating custom photo overlays here.

If you ever have any questions, feedback or issues with Buzzshot we always welcome you to get in touch and ask. But we've now added a self service option as well. Click on the "Support" link in the menu in the Admin and you'll get a sidebar with helpful articles about Buzzshot and a search box to find what you want. We're going to be adding more and more articles going forward covering everything from basic usage questions up to hints and tips for how to get the most out of Buzzshot.

Let us know what you think!

Would you like to display an automatically updating Leader Board on your website or even on a screen in your lobby? You can now create a Leader Board widget using Buzzshot. You can specify fonts, colors, background image and even your own custom CSS. If you're having trouble getting the leaderboard to look as you'd like it to then get in touch and we'll be happy to help!

Create a new Leader Board by going to Settings -> Website/TV Widgets.

More widgets, such as galleries and slideshows, are coming. Let us know what you'd like to see!

We've added a new settings page to allow you to create and edit user accounts for your staff. This allows you to give different usernames and passwords to different staff members and to create logins that can only be used on the app.

We've added a new settings page to allow editing of photo overlays for rooms in the Buzzshot software. This will allow you to choose how your photos will look and to upload your own graphics.

There's still more to do on it, so if you can't achieve the look you're going for then do get in touch a support@buzzshot.co and we'll set it up for you.

It’s good to keep an eye on your reviews on TripAdvisor, Google, Yelp and Facebook. But until now you’d have to visit each of those sites each time you wanted to check. Buzzshot will now pull in reviews from all those sites and show you them in one place. Reviews will show up on the Timeline as well as in the dedicated Reviews page.

Right now we’ll bring in reviews from TripAdvisor, Google, Yelp and Facebook if you have them setup in the Integrations settings page. Adding a site will may also add a link on your emails and SMS page, let us know if that’s not what you want by emailing support@buzzshot.co

If you add a new one it may take up to an hour for the data to import. We update reviews on TripAdvisor multiple times a day and we update the others once per day.

You can now edit the SMS Buzzshot sends and the contents of the landing page linked to from it. Previously this required emailing Buzzshot support. To see your current settings and maybe change them please go to Settings then click on “SMS Message”.

When we post your photos to Facebook we include a caption. That’s always been customizable (the default is usually something like “Book your escape at http://acmeescape.com”) but as of today we can set you up to customise it for each team as well. We can add an extra field when you complete a team (next to “Did they win?” etc) where you can enter some custom text. Use it to congratulate a team on their unique method of escape or to wish a player a happy birthday! And if you leave it blank we’ll still use the default text just as before.

To use this feature we have to enable it for your account. Let us know at support@buzzshot.co if you want it!