Do let us know if this is useful to you, or if you have ideas for other things that would improve Buzzshot for you!
Filter by game master on the Groups and Players pages
Do let us know if this is useful to you, or if you have ideas for other things that would improve Buzzshot for you!
To use the new editor navigate to one of your emails in the Emails section of Settings and click "Switch To Advanced Email Designer". This will allow you much more flexibility than the precious email settings did.
Got any questions about how to use the editor to achieve the email of your dreams? Or any other questions or feedback? Email us at support@buzzshot.co
One thing that's a little easier to do now is to include the name of the Game Master who took a group. You'll want to have enabled the Game Master field in "End of game form" settings page and you'll also want to add some Game Masters in the "Game Master" settings page. You can then insert a placeholder for their name in your outgoing email. You can even include their profile picture if you upload one!
We've supported custom fields on your sign in/waiver form for a while but previously you needed to contact us to set them up. However, you can now go to the "Player registration form" in settings and add custom fields yourself. You can use these to ask your players any questions you'd like to know the answer to. Contact us if you'd like to use the answers to any of these questions to automatically customise your emails, sms or photos.
We’re very excited to launch an integration with one of the industry’s fastest growing and most popular escape room review sites: Morty! Buzzshot can now add a "Please review us" button for Morty and pull in your Morty reviews so they show in the reviews section.
Read more about it on our blog or check out our support article if you want to set it up now.
There's a new search box in the top bar of the site (just to the right of the Buzzshot logo). You can use it to quickly search for players and groups. It will search group names, player names, player emails and player phone numbers.
The search boxes on the Groups and Players pages remain as well, use whichever is more convenient for you.
As always your feedback is welcome, just email support@buzzshot.co!
We've added a Dashboard to give you an overview of today. The Dashboard includes a few stats such as group and player numbers (along with a graph of the last 30 days so you can see trends). It also shows your groups for the day on a calendar-style view (if you assign times to your games) and a timeline of recent activity. Then at the bottom we show some recent reviews, because it's always nice to be reminded of the nice things people are saying.
This replaces our old Timeline page which for most of our customers has outlived its usefulness. However if you still find the old-style Timeline page useful simply click the blue link at the top to go to it. If you'd prefer to always see the old Timeline instead of the new Dashboard you can click "New Features" in the bottom left corner of the screen and toggle it off.
If you do find you still want to use the old Timeline I'd appreciate if you could email me (tom@buzzshot.co). I'm trying to provide much better alternatives for the things that page used to be used for, and while you're very welcome to use the older one if you prefer I'd love to have the chance to understand how I can make the new pages even better for you!
We've been working on some updates to the data table pages of the Buzzshot admin. The Group and Player pages have received a good overhaul making them more functional and nicer to use.
Currently these changes are opt in, so if you want to try them please click the "New Features" banner in the bottom left of the page and toggle on the "New look tables" feature. If you like the changes then you can keep them and if you don't then you can just toggle them back off (but we'd appreciated if you could email support@buzzshot.co and tell us what you didn't like!).
We've added some more granular user permissions so you can restrict your staff members access to certain areas of the Buzzshot Admin. New today are permission settings for:
In particular the Stats and Player Reviews permissions might be useful if you find that having access to these pages promotes an unhealthy competition between your staff members.
To change permissions for a user please visit the "Users" page in the Settings.
Your Buzzshot subscription just got more useful! Find out what your players are thinking and stay at the absolute top of your game!
Post-game surveys are the best way to get honest and nuanced feedback from your players and they're something every escape room should consider doing. Previously though it involved setting up other software and either manual work or complex automation, but now with Buzzshot's Post-Game Survey feature you can do it quickly, easily and most of all effectively. Post-game surveys help you find out what your doing well and what could be improved, they get feedback you just won't hear other ways. And on top of that they're also great for reminding players of how much they liked your escape room and even getting extra reviews (once someone has filled out the survey we remind them to review, and it's a perfect time because they're just thinking again of how fun it was).
You can set up a custom survey to ask exaclty what you want or you can use our default one (with or without your own customisations). You can have the survey sent out at a time of your choosing after the game. The surveys don't replace the existing post-game messaging but instead compliment it, so you can send the team their photo right away and then a day later send them the feedback form.
Read more about it here or, if you prefer, watch a 5 minute video here.
We've added a new settings page to let you change some settings on the "complete game" screen used to fill in details of a game after it is played. This allows to change which fields are present for the game master to fill in.
We do also have the ability to add custom fields to this screen. It's not in the settings page right now (coming soon though!) but do email us if there's anything you'd like to collect and we'll set it up for you.
We've also added a SMS Sender field to the SMS settings page to change the name players see when they receive their SMS. Unfortunately this is for non-US/Canadian customers only (the US and Canadian SMS systems work a little differently)
